Grease Filter Exchange
We only use high-quality, efficient, stainless-steel filters in our exchange program to ensure that you are getting the best looking and performing filters. These filters are sturdy, shiny, and free of fire hazard. We DO NOT use aluminum, galvanized, or non-stainless-steel filters, and NO damaged filters are kept in the rotation. In our shop, we have all the tools necessary to repair and maintain these filters. If one becomes damaged beyond repair, it is removed from the rotation.
We designate two sets of filters for your location, no second-hand filters that belong to other customers. All filters used in our exchange program belong to us and are specifically used for the exchange program.
HOW IT WORKS
Our technician brings a complete set of filters for the agreed upon systems at the first exchange service. Your original filters are then taken down and stored, by you, somewhere on site (we recommend cleaning them first). The clean set of filters are then put into the hood, and the first exchange is complete. We bring a second set of clean filters at future visits, replace the filters already in the hood, and take the dirty filters back to our shop to clean and maintain them. If the grease load in the filters is deemed to be too much at any time, we will notify you and find the best frequency for your exchange program to minimize the fire hazard. To help keep this service minimally invasive for everyone, a key or keycode is required to allow FilterShine access to your filters after hours.
How often are the filters exchanged?
To properly measure service intervals, we operate using thirteen 4-week periods (52 weeks). We have a few different exchange frequencies available: Once per week, twice per week, every 2 weeks, 4 weeks, and every 8 weeks. The most common exchange frequency is every 4 weeks. The correct frequency is determined by your cooking volume, type of cooking, and hours of operation. Seasonal changes are to be expected and this frequency is modified when appropriate.